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Some Words From One of Our Customers

★★★★★ 5/5
Randles Sand & GravelExcellentRandles Sand & Gravel4.5★★★★☆ Based on 97 reviews fromSee all reviews review us onSonny KwanSonny Kwan ★★★★★ Had a landscaper offer free Retaining wall spall rocks for me to pick up, after some calculations on two 5 ton dump truck rentals, fuel, mileage from Greenlake in Seattle to our property in Puyallup, thought I would check on prices of Delivery or pickup of these same rocks for our project at Randles Sand and Gravel off 192nd and Canyon in Puyallup 2/24/2025. The staff here at Randals were extremely helpful from the time I walked in being greeted by a friendly front desk operator, not sure her name Kowie, to Ryan H. with dispatch who gave me excellent customer service offering to drive out to the Rock Quarry to personally show me their products. I would highly recommend anyone, especially homeowners to stop in here for any bulk landscape needs vs a big box Hardware store.Laura HutchinsLaura Hutchins ★★★★★ I can’t say enough about the amazing customer service! Ordered some gravel then had second thoughts if it would match what we had currently. They sent Rick out to our home before delivery date to make sure we were getting exactly what we needed! They adjusted order to meet our needs! Highly recommend!!Briana NugentBriana Nugent ★★★★★ Highly recommend supporting this business! High quality products and awesome staff. Great first experience, thanks Ryan!Stephanie AStephanie A ★★★★★ The whole entire staff was super nice and helpful! Excellent customer service over the phone answering all my questions and in person they had the Patience! I definitely recommend as a homeowner throwing away some broken up concrete!Kate CowleyKate Cowley ★★★★★ We ordered gravel to redo our large driveway and alley area. The folks in the office were so helpful in confirming the quantity and type of gravel to order. Scheduling was easy. They gave a 4 hour window and called shortly before arriving. The delivery driver was excellent. He dropped the materials exactly where we needed. It required some maneuvering, and I was so grateful with how careful he was with our property. Seriously stellar service!Sonny KwanSonny Kwan ★★★★★ Had a landscaper offer free Retaining wall spall rocks for me to pick up, after some calculations on two 5 ton dump truck rentals, fuel, mileage from Greenlake in Seattle to our property in Puyallup, thought I would check on prices of Delivery or pickup of these same rocks for our project at Randles Sand and Gravel off 192nd and Canyon in Puyallup 2/24/2025. The staff here at Randals were extremely helpful from the time I walked in being greeted by a friendly front desk operator, not sure her name Wendy?, to Ryan H. with dispatch who gave me excellent customer service offering to drive out to the Rock Quarry to personally show me their products. I would highly recommend anyone, especially homeowners to stop in here for any bulk landscape needs vs a big box Hardware store.mark villanuevamark villanueva ★★★★★ We come in to dump our brick and concrete. Good people. 😊USA Social WorkerUSA Social Worker ★★★★★ Our small backyard project was successful thanks to Ryan at Randles Sand&Gravel. They were super kind when I visited them to ask questions, and even Ryan delivered just one yard of gravel and later half yard again. I cannot express how I appreciate them and I never met any vendor/people like them. Even my order is really small, I felt that they really care about customers with sincere mind&heart. Really appreciate your help and great support!ayalaayala ★★★★★ Excellent service every time I need to throw dirt, throw stone, throw brabo, throw sod is the preferred place And the staff is an excellent Excel staff. You want to buy sand gravel any material here in the right place I recommend it 100%applejack720applejack720 ★★★★★ Super friendly business. I had a small amount of soil and sod to recycle. They were very reasonable in price. I'll be back to get gravel and bark later in the springJohnny NucholsJohnny Nuchols ★★★★★ I come here to recycle concrete. There minimum is the lowest I have found in the puyallup & Graham area. Friendly staff.T. HoefleT. Hoefle ★★★★★ Friendly staff, nice equipment. Loader operator is very fast and doesn’t side load. Been here many times.Chris and Diedre ConantChris and Diedre Conant ★★★★★ These guys are great! We've purchased truck loads or gravel for our long driveway. Every driver was professional and knew what they were doing.Michael GardnerMichael Gardner ★★★★★ Extremely helpful staff. Delivery driver was right on time and performed a super precise offloading. I’ve used them now for bark and landscape rock and won’t shop anywhere else. They make your projects immeasurably cheaper and easier.TipToeTipToe ★★★★★ Absolutely amazing, they were fast friendly and efficient. Rand was awesome. They're trustworthy and pleasant to deal with. We needed gravel asap and they delivered. We are very pleased and will use again.Adam BirgenheierAdam Birgenheier ★☆☆☆☆ Made an order for 8AM drop off. Waited until almost 9AM no response or anything. Had to call and they forgot about it. Couldn't compensate by dropping off later in the day because it wasn't convenient for them. Great mantra of putting the customer first.**Edit**It’s nice to know that when it comes to after leaving a poor review from failure to serve, it’s a quick response with now provided resolutions and show for customer care. But when originally trying to reschedule, all alternative times were an inconvenience. Good to know.Stephanie SageStephanie Sage ★★★★★ I had a very good experience with this company. I had called several other gravel suppliers before reaching out via phone to Randle's. The customer service agent was helpful, honest, and had a great attitude. He answered my questions and helped me figure out the best gravel for my needs.One important thing stood out to me about this purchase. I was quoted an estimate only because they have to weigh your load before they'll charge you. I think that's awesome because it makes me feel like I can trust that my purchase price was for the actual amount of gravel that was delivered to me.I also wanted to give Randle's a shout out for delivering to me, even though I slept through their confirmation phone call and text message. I really appreciate that they stuck to the original plan and delivered when we originally agreed on. A++ customer service and I highly recommend this company for your gravel needs!js_loader

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